How do I place an order?
You can either call or go online. Follow the keys on our "Online Ordering" tab to place an order and look for a confirmation email letting you know it was received. You can also call our shop to place an order and a confirmation email will be sent to be sure your order was taken correctly. Orders placed online will be accepted even if our shop is not open (ie: nights and closed days).
How far in advance do I need to place my order?
We kindly ask that you place your order a minimum of 3 days (72 hours) in advance.
How do I know my order was accepted?
You will receive a confirmation email once your order has been received. If you do not receive a confirmation email, your order is not guaranteed. Be on the lookout for an email and if it is not received within 24 hours, please call the shop to confirm.
What is Sunshine's cancellation policy?
We request that any cancellation be submitted a minimum of 3 days (72 hours) in advance. If it is necessary to cancel under 3 days, we will offer in-store credit in the amount of the order that was placed.
What about refunds or replacements?
Tastes and palates will always vary. We apologize if there was a product of Sunshine that wasn't what you expected. While we do not offer refunds, we may replace your baked goods depending on the circumstance.
Does Sunshine have any allergy or dietary restrictive options? (ie: gluten, dairy, nut free)
We strive to offer the best product to every one of our customers. While our kitchen is not 100% gluten free, we offer a small selection of gluten friendly items that we have carefully prepared to ensure safety. We are currently unable to provide other allergen free items but are always working to prepare new products. If you have any allergies to any of these products, we advise you to lean towards being cautious and stay safe.
Can I place a catering order for an event?
Absolutely! We love events and the opportunity to be a part of yours. We have special pricing for large orders and can customize a menu. Call or email to set up an appointment to plan your event!